If you find a cheaper price on an identical product before OR after your purchase we'll match it. It's that easy. You'll always get the best deal when you shop with ThePharmacy
^Products must be new, identical, Australian stock and in stock with our competitor. The shipping costs of our competitor will also be factored into the final comparison price. Price matching claims after purchase will be credited to your account and need to be lodged within 7 days from the date of your order. Valid for Australian competitors only. Proof of competitor's price is required. If a best price claim would take the product below our cost price, we will give the cheapest price possible without going below our cost price. No eBay prices and no distress sales.
If you would like us to match a price simply click here and tell us the full product name, price, any postage costs and a link to the online retailers product. We will then assess your claim and get back to you promptly. If you have already bought the product from us simply provide the same details and message us via your "MyAccount".
The Best Products
- We not only have the brands you know and trust but we have strong relationships with Australia's largest Networks of Pharmacutical, Health & Beauty suppliers.
- We also love to support the little guy. Our team of buyers is constantly on the lookout for the best products. Some of the most life changing products come from small businesses with a real passion for making a difference to people's lives and not just making a dollar.
- We will not sell a product if we have doubts about it's ability to do it's job.
The Best Service
"Our People are the Key to Great Service"
- Pharmacists in Charge: Our Pharmacists are not only fully accredited under Australian Law as practicing pharmacists, but lead the way in further education. This ensures our Pharmacists are at the cutting edge of Medical and Pharmacutical practices.
- Pharmacy Assistant Professional Standards: Our Pharmacy Assistants are trained in accordance with The Pharmacy Guild of Australia's Certificate in Community Pharmacy Program.
- Product Testing: Our staff (where appropiate) test and try the products we sell. We don't just read the information off the box, we try the product to see what it is really like in the real world.
- Health Profiles for the whole Family: When you fill out a "Health Profile" for yourself or a family member, we will be able to ensure the medication you are taking is suitable for you. This is an esential part of making sure the medication you use is appropiate for your health and welleing.
- Express Prescription Service: If you send your prescriptions to us we will store them safely and securly so you can simply order your prescriptions and they will be sent without the normal delay when sending your paper prescriptions via mail.
- Reorder system: Once you have ordered an item, the next time you can simply click reorder from your "My Account" to purchase that item again. No seaching through products, just get what you want fast.
- Video Demos: Some times a writen description just isn't enough. Video Demos can be a fantastic medium to explain a product in more detail or to demonstrate how to use the product.
- Product Ratings and Reviews: Lets you tell everyone what you think about our products, good or bad. Ratings also help us to find and recomend the best products because your comments lets us know what the product is really like in the real world. You must have bought the product to make a comment or review. We only allow reviews from customers that have really used them. No fake reviews.